FAQ

Do you have a physical location?

No. Greenwich Vintage sells exclusively through our online store. Our workshop is located in Waconia, MN and is available for tours on request.

How do I purchase a pair of wingtips or boots with Greenwich Vintage’s colored soles?

There are a few ways to purchase wingtips or boots with Greenwich Vintage’s signature colored soles.

1. You can purchase a pair from our Ready-To-Wear inventory available online.
2. You can purchase our Built-To-Order product and fully customize a wingtip or boot.
3. You can purchase our Recraft and Resole or Classic Repair products.

I saw a great shoe or boot online (Instagram, Facebook, Tumblr or Twitter), but I don’t see it on your webstore. How can I purchase that shoe or boot?

Some of our most popular custom shoes are available as Iconic Colorways or as a Limited Edition Ready-To-Wear product. Any shoes or boots not available online as Iconic Colorways or Ready-to-Wear were purchased via the webstore’s built-to-order or re-sole products. To complete your purchase, follow the product instructions and complete the order form. Click here to see all of our collections.

If I have a pair of wingtips, boots or chukkas, can they be resoled with Greenwich Vintage’s signature colored soles?

Yes. Access Greenwich Vintage’s Recraft & Resole Collection.

I want to resole my wingtips, boots or chukkas. How do I send Greenwich Vintage my footwear?

For all resole purchases, please ship your wingtips, boots or chukkas to the address below:

Greenwich Vintage Co.
1003 Sugarbush Lane
Waconia, Minnesota 55387

Where can I find more information on pricing?

All pricing can be found on Greenwich Vintage’s webstore.

I want to ship my wingtips, boots or chukkas to Greenwich Vintage for resoling and restoration. Who covers that cost?

For all resole and restore purchases, the customer covers the cost of shipping wingtips, boots or chukkas to our workshop in Waconia, Minnesota.

What is the turnaround time for built-to-order or resoled shoes or boots?

Approximately 2-4 weeks.

Where does Greenwich Vintage ship to?

Greenwich Vintage ships throughout the United States, as well as to the United Kingdom, France, Spain, Japan, China, Singapore, and Australia.

Is there a return policy?

Please see our Terms & Conditions for more information.